Privacy Policy for Speed Online

At Speed Online, accessible from our website, one of our main priorities is the privacy of our visitors and subscribers. This Privacy Policy document contains types of information that is collected and recorded by Speed Online and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect in Speed Online. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Contact Information: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, physical address, and the contents of any message or attachments you send us.

Account Registration: When you register for an internet connection or account, we may ask for your details, including your name, National ID (NID), address, email, and contact number in compliance with local telecom regulations.

How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our internet services and website

Process subscriber requests, billing, and connection setups

Improve, personalize, and expand our services

Understand and analyze how you use our website and network

Communicate with you for customer support, service updates, and promotional announcements

Prevent fraudulent activities and ensure network security

Log Files

Speed Online follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

Third-Party Privacy Policies

Speed Online’s Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of any third-party services or external links available on our site for more detailed information.

Data Protection & User Rights

We respect your privacy rights and ensure that your personal information is stored securely. You have the right to request access to your personal data, request corrections to any inaccurate information, or inquire about how your data is being processed by contacting our support team.

Children's Information

Protecting children online is another priority for us. Speed Online does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child has provided such information on our website, we strongly encourage you to contact us immediately, and we will promptly remove it from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. Any updates are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please feel free to reach out to us:

Company Name: Speed Online

ISP License No: 14.32.0000.702.46.468.20.225 (Thana/Upazila)

Phone: 09643223300

Email: info@speedonline.com.bd

Office Address: 29/B, South Kazla, Noyanagar, Donia, Jatrabari, Dhaka